Preview website — ReviewRise is shown with sample layout and wording. Contact details are placeholders and will be replaced before launch.
★ Review management for local businesses

Happy customers are quiet. We help them speak up.

ReviewRise automatically asks every customer for a review after their visit — by text and email — then gathers everything from Google, Facebook, and more into one calm dashboard where you can reply, share, and spot patterns.

✓ Free setup ✓ No long-term contract ✓ Cancel anytime
app.reviewrise.example/dashboard

Your reviews this week

All locations · All review sites

★ 4.8 average
126Requests sent
38New reviews
92%Replied to
A sample customer2 hours ago
Google
★★★★★

“Friendly staff, zero waiting around, and everything was explained clearly. Easiest appointment I have had in years.”

Another sample customerYesterday
Replied ✓
★★★★★

“Booked in the morning, seen the same afternoon. The reminder texts alone are worth it.”

Illustration Sample dashboard with made-up example reviews.

How ReviewRise works

Three steps between a good visit and a public review

Most satisfied customers never leave a review simply because nobody asked at the right moment. ReviewRise asks — politely, automatically, and every single time.

ReviewRise: Hi Alex! Thanks for visiting today. How was your experience with us?
Alex: Really good, thanks!
1

We ask, right after the visit

Once a job is done or an appointment ends, your customer gets one short message — a single, simple question about how things went. No long forms, no friction.

Happy customers are guided to share their experience on Google, Facebook, or the review site that matters most to you.

2

They tap a star rating and post

The survey takes under a minute. Requests go to every customer — happy or not — because honest, ungated feedback is what review platforms (and future customers) trust.

Reminder schedule

First requestSent ✓
Friendly nudge, day 3Sent ✓
Final reminder, day 7Scheduled
3

Gentle reminders do the chasing

People get busy. If there is no response, ReviewRise follows up automatically with spaced, polite reminders — so a forgotten tap does not cost you a review.

Walk through it in detail →

One home for every review

Stop checking five websites. Check one dashboard.

Reviews from Google, Facebook, and the industry sites your customers actually use flow into a single inbox — ready to read, reply to, delegate, and share.

Reply without the tab-hopping

Answer reviews from every platform in one place. Save your best responses as templates, and assign any review to a teammate when someone else should follow up.

Unhappy feedback, handled privately first

When a customer tells the survey things went badly, you hear about it right away — while there is still time to call, apologise, and make it right. Every customer is still free to post publicly; nothing is ever hidden or blocked.

Put praise to work

Turn your strongest reviews into a live feed on your own website and ready-made posts for social media. Fresh, genuine proof — updated automatically as new reviews arrive.

Feedback insights

Reviews tell you what to fix next

A star average alone does not run a business. ReviewRise reads across all your feedback and groups it into themes — waiting times, friendliness, price, cleanliness — so recurring comments surface as clear trends instead of scattered anecdotes.

  • ✓Theme tracking: see which topics customers mention most, and whether the trend is rising or falling.
  • ✓Sentiment at a glance: positive, mixed, and negative feedback separated automatically, location by location.
  • ✓Monthly summaries: a plain-English digest of what improved, what slipped, and where to focus next.

Explore all features

What customers mentioned this month Example

Friendly staff
88
Easy booking
74
Wait times
46
Clean premises
61
Value for money
52
Worth a look: mentions of “wait times” rose this month while everything else improved. The example insight panel would flag this so you can check the schedule before it costs you stars.

Built for your kind of business

If customers choose you by reputation, ReviewRise fits

From a single-chair salon to a multi-location clinic group, the flow is the same: ask everyone, reply to everyone, learn from everyone.

Common questions

Before you ask

ReviewRise is review management software. After a customer visit or completed job, it automatically sends a short feedback request by text message and email, reminds anyone who has not responded, and collects your public reviews from Google, Facebook, and other sites into one dashboard. From there you can reply, share your best reviews, and read simple reports on what customers praise or complain about.
No — and that is deliberate. Requests go to every customer, whatever their experience. Filtering out unhappy customers (“review gating”) breaks Google's policies and erodes trust. Instead, when someone reports a poor experience in the private survey, you are alerted immediately so you can reach out and fix it. They remain completely free to post a public review as well.
Most businesses are ready the same day. Setup is free: connect your review profiles, import or connect your customer list, and pick your message wording from ready-made templates. Many owners send their first requests within an hour of signing up.
Yes. There is no long-term contract on any plan. Cancel from inside your account in a couple of clicks — and any reviews already posted on Google, Facebook, or other sites stay exactly where they are, because they belong to those platforms and to your customers, not to us.

Read the full FAQ →

Find out what the internet currently says about you

Request a free review check and we will map your ratings across the major review sites, show how you compare locally, and outline the simplest way to grow from there. No obligation, no pressure.

Get My Free Review Check
How it works

From finished appointment to finished review — automatically

ReviewRise plugs into the rhythm you already have. A visit ends, a job closes, an invoice is paid — that moment is when a review request works best, and it is the moment ReviewRise sends it.

Step 1 · Connect

Bring your customers and profiles together

Link your Google Business Profile, Facebook Page, and any industry review profiles you care about. Then add customers in whatever way suits you: a CSV upload, a connection to your booking or invoicing tool, a simple web form your front desk uses, or a QR code on the counter for walk-ins.

  • ✓Free guided setup — most accounts are configured the same day.
  • ✓Duplicate detection keeps your customer list clean automatically.
  • ✓Multi-location businesses manage every branch from one login.

Ways customers get added

Booking system syncAppointments flow in as they completeAuto
CSV importName + mobile or email is all we needReady
Front-desk formA 10-second form your team opens per visitReady
Counter QR codeCustomers start the survey by scanningReady

The customer sees one friendly question

Text from your business: “Hi Priya, thanks for choosing us today! We'd love your feedback — it takes under a minute: [link]”
Survey: “How was your experience today?” — tap a star rating, add a sentence if you wish, done.

Your business name and branding appear on every message, so customers always know exactly who is asking.

Step 2 · Ask

One question. Under a minute. Every customer.

Long surveys get abandoned, so ours asks a single question first. Customers who rate their experience are then invited to share it publicly on the review site of your choice. Customers who had a rough time are invited to tell you more privately — and you are notified on the spot. Nobody is blocked, bribed, or filtered: that is both the ethical choice and the one Google's rules require.

  • ✓Sent by text message and email — whichever reaches them.
  • ✓No app to download, no account to create, no incentives offered.
  • ✓Timing you control: minutes after checkout, or later the same day.

Step 3 · Remind

Polite follow-ups while the visit is still fresh

The first request lands when goodwill is highest, but life gets in the way. ReviewRise sends a short reminder after a few days and one final nudge a few days after that — then stops. Enough persistence to matter, never enough to annoy. Customers can opt out at any point with a single tap, and opted-out contacts are never messaged again.

  • ✓Reminder spacing and wording are fully adjustable.
  • ✓Quiet hours respected — no 2 a.m. texts, ever.
  • ✓Stops instantly the moment a customer responds.

A typical request journey

Visit ends
0h
Request sent
+1h
First reminder
+3d
Final reminder
+7d

Bar widths are illustrative. Your dashboard shows the real numbers for your business.

Everything after the review lands

New review alertEmail or app notification the moment it postsOn
Reply templatesYour saved answers, personalised in secondsOn
Website review feedBest reviews appear on your site automaticallyOn
Monthly insight digestThemes, trends, and what changed — in plain EnglishOn

Step 4 · Manage & learn

Reply, share, and see the patterns

Every public review flows into one inbox. Reply from there, assign tricky ones to a teammate, and publish your favourites to your website and social channels with a couple of clicks. Meanwhile the insights view quietly tracks themes and sentiment, so the “why” behind your rating is never a mystery.

Try the interactive demo See pricing

Features

Everything a busy local business needs — nothing it doesn't

ReviewRise is deliberately focused: get more genuine reviews, answer them faster, share them wider, and understand them better.

Getting reviews

Requests that run themselves

Automated text & email requests

Requests go out on their own after each visit or job, using your business name and branding. Choose the delay — minutes or hours — and ReviewRise handles the rest.

Smart reminder sequence

Two friendly follow-ups, spaced days apart, stop automatically on reply or opt-out. Persistence without pestering — and quiet hours are always honoured.

One-question survey

A single star-rating question with an optional comment. Short enough to finish on a phone in the car park — which is exactly where many reviews get written.

QR codes & review links

Printable counter cards and a short link for receipts, invoices, and email signatures, for businesses whose customers are not in a booking system.

Every major review site

Google and Facebook included on every plan, plus the directories that matter in your trade — healthcare, legal, home services, hospitality, and more.

Policy-safe by design

Requests go to all customers with no filtering, no incentives, and no fake reviews — the approach Google's policies demand and customers respect.

Managing reviews

One inbox for your whole reputation

Unified review inbox

Every review from every site, in one feed, with filters for site, rating, location, and reply status. Nothing slips through because it posted somewhere you rarely check.

Fast, consistent replies

Reply in place, without logging into each platform. Build a small library of templates for common situations, then personalise each answer in seconds.

Team assignment

Hand a review to the manager, clinician, or technician involved, with a note and a due date. Everyone sees what is handled and what is still waiting.

Review sharing

Publish a live review feed on your website with a small snippet of code, and turn standout reviews into tidy social posts. Your happiest customers become your loudest marketing.

Instant alerts

New review? You know within moments — especially the low ones, so a service problem can be addressed while a conversation is still possible.

Private feedback alerts

When the survey reveals a poor experience, the right person on your team is notified immediately with the customer's own words — a chance to recover the relationship the same day.

Understanding reviews

Insights, not just stars

Rating trends

Watch your average rating and review volume week by week, per location, so you can see whether changes you make are actually landing with customers.

Theme analysis

Feedback is grouped into the topics customers actually raise — staff, speed, price, cleanliness, communication — counted over time so recurring issues cannot hide in a long comment list.

Monthly digest

A short, readable report: what customers loved, what they flagged, and how each location compares. Written for owners, not analysts.

See these features working, not just described

The demo dashboard uses made-up example data so you can click around freely — reply to a review, filter by stars, and watch the numbers respond.

Open the Interactive Demo
Industries

Reputation decides who gets the call. Make yours the easy choice.

In every trade below, customers compare two or three businesses and pick the one strangers vouch for. ReviewRise keeps a steady flow of those vouches coming.

Dental practices

Nervous patients research carefully before booking. ReviewRise sends a request shortly after each appointment — while the relief of a painless visit is fresh — and routes feedback from hygiene, treatment, and front-desk visits into one place for the practice manager.

  • ✓Requests timed to check-out, not days later
  • ✓Separate tracking per dentist or hygienist chair

Salons & spas

Clients leave looking great and feeling generous — the perfect review moment passes in minutes. Automated requests catch it at the till or in the car, and your best reviews feed straight onto your booking page where new clients are deciding.

  • ✓Per-stylist review tracking for friendly motivation
  • ✓Website feed beside your price list and booking button

Restaurants & cafés

Diners trust recent reviews over any advert. A QR code on the bill or table tent invites feedback while the meal is still the topic of conversation, and low ratings reach the manager privately and instantly — not as a surprise a week later.

  • ✓Table and receipt QR codes included on every plan
  • ✓Same-night alerts for unhappy tables

Home services

Plumbers, electricians, cleaners, and HVAC teams win work area by area, review by review. The request fires when the job is marked complete in the field — no office admin, no remembering — and location reporting shows which neighbourhoods your reputation is growing in.

  • ✓Triggered by job completion on a phone
  • ✓Per-technician and per-area reporting

Clinics & healthcare

Patients choosing a clinic lean heavily on other patients' words. ReviewRise keeps requests respectful and brief, never asks for health details, and gives multi-site groups a single view across locations while keeping each site's feedback distinct.

  • ✓Surveys never request medical information
  • ✓Per-location dashboards for groups

Law firms

Clients rarely talk about legal matters unprompted — but a discreet, well-timed request after a matter closes changes that. ReviewRise helps firms build a public record of the care clients already describe privately, practice area by practice area.

  • ✓Requests sent only when a matter closes
  • ✓Separate profiles per office or practice area

Don't see your trade listed?

If your customers check reviews before they call — trades, retail, fitness, automotive, real estate, pet care — the same system works. Ask us and we will tell you honestly whether ReviewRise fits.

Ask About Your Business
Pricing

Simple pricing — two plans, no surprises

Both plans include free setup, automated review requests by text and email, one inbox for every reply, and feedback insights. No long-term contract — cancel anytime.

Standard

The regular ReviewRise price once the founding spots are filled — the same full service, still built for small budgets.

$29/ month

Billed monthly. Setup free. Cancel anytime.

  • Automated review requests by text & email
  • Gentle reminders that stop on reply
  • Google & Facebook review monitoring
  • Unified inbox — reply to every review in one place
  • Feedback insights & monthly digest
  • Website review feed
  • Free setup
  • No long-term contract
Start with Standard

Prices in USD, billed monthly. Setup is free on both plans and there is no long-term contract — cancel anytime. Founding pricing is available to the first 10 clients only; after those spots are filled, new clients join on Standard at $29/mo.

Wondering how that stacks up against the big names? See ReviewRise compared with Birdeye, Podium & NiceJob →

What's includedFoundingStandard
Price$19/mo$29/mo
AvailabilityFirst 10 clients onlyOpen to everyone
Automated text & email requests + reminders✓✓
Unified review inbox & replies✓✓
Feedback insights & monthly digest✓✓
Website review feed✓✓
Setup feeFreeFree
Long-term contractNoneNone
★ ReviewRise vs the big platforms

What Birdeye really costs per location — and the alternative built for small budgets

The big review platforms were priced for chains with marketing departments. If you run one location — or a handful — here is the honest maths, side by side.

Birdeye

Starts at

$299

/ location, per month

  • Review management
  • Customer messaging
  • Multi-location support
  • Reporting & analytics
See what the same job costs here
The smart pick

ReviewRise

Starts at

$19

/ location, per month — free setup

Founding price — first 10 clients only. Standard $29/mo after the first 10 founding spots.

  • Review management
  • Automated review requests by text & email
  • Reply to every review from one inbox
  • Feedback insights & monthly digest
  • No long-term contract
  • Free setup
See ReviewRise plans

Same job — ask every customer, gather every review, reply from one place. A very different bill.

Side by side

Four review tools, one honest table

Starting prices and the essentials most local businesses actually use — nothing padded, nothing hidden behind a sales call on our side.

What's comparedReviewRiseNiceJobBirdeyePodium
Starting price $19/mo (Founding) $75/mo $299/mo $399/mo
Per-location pricing Flat monthly price Flat plan price Yes — charged per location Charged per location
Automated review requests ✓ Text & email ✓ ✓ ✓
Reply to reviews in one place ✓ ✓ ✓ ✓
Setup fee Free Not published Not published Not published
Long-term contract None — cancel anytime Varies by plan Varies by plan Varies by plan
Best for Single locations & small teams on a real budget Small businesses wanting simple automation Large multi-location brands with bigger budgets Businesses bundling reviews with messaging & payments

Competitor prices are their publicly listed starting prices at the time of writing and can change; check their websites for current pricing.

Why businesses switch

Three reasons owners move to ReviewRise

Priced for one location, not a head office

At $299 per location, an enterprise platform can cost a single-site business more than ten times our starting price — every month, before it has collected a single extra review. ReviewRise starts at $19 for founding clients (Standard $29/mo) because it was built for the businesses that actually make up most high streets.

Everything essential, from day one

Requests, reminders, one inbox for replies, a website review feed — the tools that move your rating are included on both plans, not locked behind tiers and add-on modules you have to discover one invoice at a time.

The price is on the page

No “book a demo to see pricing”, no quote that depends on how the sales call goes. Our plans are published, setup is free, and there is no long-term contract — if we stop earning your money, you stop paying it.

Keep the reviews. Lose the enterprise bill.

See the full ReviewRise plans, or start with a free review check — we will map your current ratings and show you exactly where you stand before you spend anything.

Interactive demo

Take the dashboard for a spin

This is a working mock-up with invented example data. Filter the reviews, open a reply box, post an answer — nothing here is real, and nothing you type is saved or sent anywhere.

Brightpath Dental Studio · Demo business Demo data — for illustration only
4.8 ★Average rating
312Total reviews
86%Replied to
14New this week

Average rating — last 6 months

Fictional demo data, drawn as a simple trend line.

5.04.64.2 MayJunJulAugSepOct 4.44.54.64.64.74.8
Daniel K.Google · Today
★★★★★

Took my son in for a check-up and the team were brilliant with him — patient, funny, and no lectures. Booking the next visit took ten seconds at the desk.

Amara O.Facebook · Yesterday
★★★★★

Had a crown fitted over two visits. Everything was explained before it happened, including the cost. No surprises, no pain. Rare and appreciated.

Brightpath Dental Studio replied: Thank you, Amara! We are glad the process felt clear from start to finish. See you at your next check-up.
Sofia R.Google · 2 days ago
★★★★☆

Great dentist and lovely staff. Only reason for four stars is I waited about 20 minutes past my appointment time. Otherwise faultless.

James W.Google · 3 days ago
★★☆☆☆

Treatment itself was fine but I was billed differently from the quote I was given. Tried calling twice and could not get through to anyone who could explain it.

Chen L.Google · Last week
★★★★★

As someone who avoided dentists for years, the patience here genuinely changed that. Reminder texts, honest advice, zero pressure to book extras.

Brightpath Dental Studio replied: That means a lot, Chen. We will pass your kind words to the whole team.

See what this costs for real

About ReviewRise

A small, remote-first team with one obsession: honest reviews

ReviewRise exists because of a simple frustration — the businesses that treat customers best are rarely the ones with the most reviews. The loudest feedback loop wins online, and it usually belongs to whoever shouts, not whoever serves.

Why we built this

Ask a room of business owners who gives better service — them or their biggest competitor — and nearly everyone picks themselves. Then check the review sites and the story flips: the competitor has hundreds of reviews, they have eleven, and three of those are from 2019. It is almost never a quality problem. It is an asking problem. Happy customers leave quietly; unhappy ones leave loudly. ReviewRise closes that gap by asking everyone, every time, in a way that takes the customer under a minute.

How we work

We are a remote-first team — no headquarters, no commute, colleagues collaborating across time zones. That keeps our costs low, our prices honest, and our support hours wide. When you write to us, you reach a person who knows the product, not a script.

What we will never do

  • No review gating. We will never help filter out unhappy customers before they can post. It breaks platform rules and, more importantly, it is dishonest.
  • No bought or fake reviews. Not for you, not for us, not ever. Every review in the system comes from a real customer interaction.
  • No incentives for positive ratings. Discounts-for-stars schemes poison the well for every honest business, including yours.
  • No lock-in tricks. Your reviews live on public platforms and stay there if you leave. Export your data whenever you like.

Where this preview stands

This website is a preview of the ReviewRise experience, published so potential customers can explore the product, the pricing, and a working demo before launch. Contact details shown here are placeholders while we finish setting up — the WhatsApp button and contact form are the quickest ways to register interest, and every message is read.

Talk to the team Try the demo first

FAQ

Questions, answered plainly

Everything owners usually ask before starting. Something missing? Ask us directly — a human replies.

It manages your online reviews end to end. After each customer visit or completed job, ReviewRise automatically sends a brief feedback request by text and email, follows up with polite reminders if there is no answer, and gathers your public reviews from Google, Facebook, and other sites into one dashboard. From that dashboard you reply to reviews, share the best ones on your website and social media, and read simple reports about the themes in your feedback.
Any business customers choose based on reputation: dentists, clinics, salons, spas, restaurants, plumbers, electricians, law firms, and many more. It suits single-location owners who want reviews on autopilot, and multi-location groups who need one view across every branch. If your customers do not check reviews before buying, ReviewRise is probably not worth it for you — and we will say so if you ask.
Google and Facebook are included on both plans, because that is where most customers look first. Both plans also cover monitoring and requests for a wide range of general and industry-specific sites — healthcare directories, legal listings, home-services platforms, hospitality sites, and others. During setup we help you pick the handful that matter in your trade rather than spreading effort everywhere.
No. Every customer gets the same request and the same chance to post publicly. Selectively soliciting only positive reviews — called gating — violates Google's policies and can get reviews removed. What ReviewRise does instead: if the private survey shows a bad experience, you are alerted immediately so you can contact the customer and try to put things right. What they then choose to post is entirely up to them.
Signing up takes a few minutes, and most businesses send their first requests the same day. Setup is free and guided: connect your review profiles, add customers (import, booking-system sync, or a front-desk form), and personalise the ready-made message templates with your business name and tone.
They receive a text message or email from your business with a link. The link opens one question — how was your experience? — with a star rating and an optional comment. No app, no account, no password. The whole thing is designed to finish in under a minute on a phone.
Yes. Both plans are rolling monthly with no long-term contract. Cancel from your account settings whenever you like. We would rather keep you with results than with paperwork.
No. Reviews posted on Google, Facebook, or any other platform belong to those platforms and remain published whether or not you use ReviewRise. You would lose the automation, the unified inbox, and the insight reports — but every review you earned stays exactly where it is.
A maximum of two follow-ups, spaced several days apart, written in a friendly tone. They stop the moment a customer responds or opts out, they never go out during night hours, and an opted-out customer is never contacted again. You control the wording and the timing.
Real humans, by email on both plans. Because the team is remote-first across time zones, messages are picked up across a wide stretch of the day. Setup help is always free, including importing your customer list.
Your customer list is used only to send the requests you configure — never sold, never shared for marketing, never used to message anyone about anything else. You can export or delete your data at any time. The Privacy Policy page explains this in full.
Contact

Get your free review check

Tell us about your business and we will map where you stand today: your ratings on the major sites, how many reviews competitors nearby are collecting, and the fastest honest route to more.

What the free check includes

  • ✓Your current ratings across Google, Facebook, and the sites that matter in your trade.
  • ✓Review velocity: how fast you collect reviews versus nearby competitors.
  • ✓Unanswered reviews that are quietly costing you enquiries right now.
  • ✓A simple plan — which plan fits, what setup looks like, and what it costs. Yours to keep either way.

Prefer to talk first?

Message us on WhatsApp using the green button on this page, or email hello@reviewrise.example (placeholder address — replaced at launch). We reply within one business day, usually much sooner.

Request your free review check

Two minutes to fill in. No spam, no obligation, no pushy sales call.

This preview form opens WhatsApp with your details pre-filled, so nothing is stored on this page.

Thank you — your request is ready to send.

WhatsApp should have opened with your details filled in. Just press send there and we will prepare your free review check. If WhatsApp did not open, email us at hello@reviewrise.example with the same details.

Legal

Privacy Policy

How ReviewRise handles information — written in plain language.

Preview draft · Last updated: October 26, 2026. This draft will be reviewed and finalised before the public launch of ReviewRise.

Who we are

ReviewRise (“we”, “us”) provides review management software to local businesses. This policy explains what information we collect, why we collect it, and the choices you have. Questions go to privacy@reviewrise.example (placeholder address during preview).

Information our business customers give us

  • Account details: name, business name, email address, and billing information for the plan you choose.
  • Customer contact lists you upload or sync (typically names, mobile numbers, and email addresses) — used solely to send the review requests you configure.
  • Your review-site connections, message templates, and account settings.

Information from your customers

When a customer answers a survey, we process their rating, any comment they write, and basic delivery information (for example, whether a message was delivered or opened, and whether they opted out). We never ask customers for health, financial, or other sensitive details, and our surveys are designed so businesses cannot request them.

How we use information

  • To send review requests and reminders exactly as the business configured them.
  • To display reviews, replies, and feedback insights inside the business's dashboard.
  • To operate, secure, and improve the service, and to provide support.
  • To meet legal obligations, such as tax and accounting records.

What we never do

  • We never sell personal information.
  • We never use a business's customer list to market anything — to them or to anyone else.
  • We never contact a business's customers about anything other than the review requests that business set up.

Sharing

We share information only with the service providers needed to run ReviewRise (for example, messaging carriers that deliver texts and emails, and payment processors), under contracts that limit them to providing that service. Reviews a customer posts publicly are, by their nature, visible on the platform where they posted them.

Opting out

Every request message includes a simple way to stop further messages. Opt-outs are honoured immediately and permanently for that business. Businesses can delete their customer data from ReviewRise at any time, and account holders can request full account deletion by contacting us.

Retention & security

We keep account information while the account is active and for a limited period afterwards where the law requires it. Data is encrypted in transit, access is limited to team members who need it, and we review our practices regularly. No system is perfectly secure, but we take reasonable, current measures to protect what you entrust to us.

Changes to this policy

If we change this policy in a meaningful way, we will note the change here and, where appropriate, notify account holders by email before it takes effect.

Legal

Terms of Service

The agreement between ReviewRise and the businesses that use it.

Preview draft · Last updated: October 26, 2026. This draft will be reviewed and finalised before the public launch of ReviewRise.

1. The service

ReviewRise provides software that helps businesses request customer feedback, monitor and respond to online reviews, share reviews, and analyse feedback themes. Both plans include the core features described on the Pricing page; they differ only in price and availability.

2. Accounts

You are responsible for your account, for the accuracy of the information you provide, and for activity under your login. You must have the right to contact every customer you add — for example, because they are your genuine customer and applicable messaging laws permit the message.

3. Acceptable use

  • Do not use ReviewRise to send requests only to customers you expect to be positive (“gating”), or to suppress honest negative feedback.
  • Do not offer incentives in exchange for reviews or ratings.
  • Do not create, buy, or arrange fake reviews, and do not post reviews on behalf of customers.
  • Do not send spam, harass recipients, or ignore opt-outs.

Breaking these rules can lead to suspension, because they put your business's listings — and every honest business's trust in reviews — at risk.

4. Plans, billing, and cancellation

Plans are billed monthly as shown on the Pricing page: the Founding plan is $19/mo for the first 10 clients only, and the Standard plan is $29/mo. Setup is free. There is no long-term contract: you may cancel at any time from your account, and cancellation takes effect at the end of the current billing period. Reviews already posted on third-party platforms are unaffected by cancellation.

5. Third-party platforms

ReviewRise works alongside platforms such as Google and Facebook but is not affiliated with or endorsed by them. Those platforms control their own listings and may change their rules or remove content at their discretion; we are not responsible for their decisions.

6. Your data

Your business data and customer lists remain yours. You grant us only the permission needed to operate the service as described in the Privacy Policy. You may export your data at any time while your account is active.

7. Availability and liability

We work to keep ReviewRise available and accurate, but the service is provided “as is” without guarantees that it will be uninterrupted or error-free. To the extent permitted by law, our liability for any claim arising from the service is limited to the amount you paid us in the twelve months before the claim.

8. Changes

We may update these terms; material changes will be announced on this page and, where appropriate, by email to account holders before they take effect. Continuing to use the service after a change takes effect means you accept the updated terms.

9. Contact

Questions about these terms: legal@reviewrise.example (placeholder address during preview).